Showing posts with label mobile phone contracts. Show all posts
Showing posts with label mobile phone contracts. Show all posts

Wednesday, November 17, 2010

AT&T Settles In Class Action Suit Over Fees and Taxes

Here's some good news for Cingular/AT&T customers who paid for mobile internet services between November 1, 2005, and September 7, 2010. The carrier has decided to settle the conflict over collected taxes on mobile data plans.

The carrier was hit with a class action lawsuit filed over the improper collection of some taxes and fees. Apparently, AT&T collected the fees and taxes even after some states and local governments ceased requiring the payment of certain taxes on mobile data plans. Thus, a class action suit was filed.

The U.S. District Court for the Northern District of Illinois granted preliminary approval of the settlement on Aug. 11, 2010, and the carrier has requested the judge to issue a final approval of the settlement.

AT&T denied any wrongdoing in a statement to the folks at Phonescoop,
"AT&T Mobility collected only those taxes that we believed we were required to collect, and turned them over to the appropriate taxing bodies. We strongly deny any wrongdoing, and no court has found that AT&T Mobility committed any wrongdoing. However, we agreed to settle these cases to avoid the burden and cost of further litigation, and to facilitate any tax refunds that we may be able to obtain for our customers."
So what is the result of this settlement?

Well, AT&T will no longer charge some taxes and fees on data plans. The carrier will refund its customers from whatever monies are reimbursed by the state and local governments involved.

Do you think that you deserve a piece of this settlement? Consumers that take Data Connect Plans (wireless Internet on your PC), Smart-phone Data Features bolt-ons, smartphone data plans, iPhone data plans, personal Blackberry plans, or enterprise smartphone plans are all potentially included in the settlement.

That's it for this update. TUne in o more wireless contract related news and updates.

Monday, November 8, 2010

Cell Phone Contracts and Taxes

A cell phone bill contains information that can cause confusion among consumers. The taxes included in your bill are a good example of this especially for consumers who have recently transferred to another state.

Taxes and governmental fees are included in your bill. That's why your residential or business street address is very important because it allows a carrier to determine which jurisdiction's taxes and assessments to collect for you cell phone bill. This information is emphasized in your mobile phone contract.

On average American cell phone consumers are taxed 15.75 percent on every month's cell phone bill. This average percentage includes state and local taxes as well as federal taxes.

Now, calculating the cell phone tax that goes into your bill may not be accurate. This means that a carrier may be overcharging you. Of course, it may also mean that you are being charged less than the amount that you should be charged.

So how do you know that a carrier isn't over charging you with taxes?

Well, you need to know that you are paying for several cell phone taxes. Your bill includes the federal tax, which is about 5.05 percent of your phone bill a and is used to fund the Universal Service Fund.

Then there are state taxes and local taxes and fee. Some states also include a sales tax ands add fees for e911 service. Refer to MyWireless.org to get the average state and local tax rates for your residence.

You may contact your carrier if you feel that you are being overcharged with the taxes on your bill. It's the carrier's responsibility to charge you the correct tax based on your billing address. A refund is justified if a carrier is not applying the appropriate rates.

That's it for this pice of info on cell phone taxes. Tune in next week for more information on cell phone contracts and related topics.

Monday, October 18, 2010

The Anti-Bill Shock Rules

There have been recent talks of the FCC's efforts to lessen the occurrences of bill shock. But what is "bill shock" anyway and why should consumers be concerned over it.

Well, here's a good illustration of bill shock from Cnet:
When Kerfye Pierre returned home to Maryland from a visit to Haiti in February after the devastating earthquake, she received yet another shock: a $30,000 phone bill from T-Mobile USA.

Pierre, who had gone to Haiti to visit her sister who was having a baby, was there when the earthquake struck in January. Before her trip, she had suspended her phone service to avoid expensive charges. But after the disaster struck, she was told by a T-Mobile representative that she could use a courtesy plan that allowed her to communicate with people back home.

What she didn't realize was that the plan only included voice minutes. But because the voice network was so unreliable after the quake, Kerfye used texts, e-mails, and Facebook posts from her phone to update loved ones.

Eventually, Pierre was able to get a $25,000 credit to her account, but she still owes T-Mobile $5,000.
Have you ever experienced this? Well, I sure hope not. Fortunately, the FCC has started making a way to counter bill shock. The agency has proposed new regulation that would require wireless operators to alert customers with a text or voice message when they are about to exceed a bundle of voice, text, or data.

The FCC also suggested that wireless operators notify customers when they are about to incur international or other roaming charges that are not covered by their monthly plans, and if they will be charged at higher than normal rates.

The agency proposed that all wireless carriers offer easy to find and use tools that help customers monitor usage and review usage balances.

Hopefully, these efforts will not go to waste and consumers will be able to avoid any incidences of bill shock.

That's it for this post. See you next week for more wireless contract news and related topics.

Monday, October 11, 2010

Pros and Cons of Wireless Contract Services

Last week, we discussed the pros and cons of prepaid offerings. This week, we'll go to the other side and look at the advantages and disadvantages of phones and plans that come with a contract agreement.

Hopefully, this info will help you decide between prepaid services or post pais offers that require a wireless contract.

Contract Pros:
  • Subsidized price on mobile phones: Contract consumers can get subsidized prices on phone upgrades every two years.
  • Strong phone selection. the latest and greatest cell phones on the market come with contract plans.

Contract Cons:
  • Early Termination Fees: If you break your contract, then a hefty fee awaits.
  • Expensive: contract plans could be more expensive than a prepaid offering especially for consumers with an individual cell phone plan with expensive data and texting services.
  • Credit check: a credit check is a requirement for those who want a taste of contract goodness.
That's it for now. Keep on visiting for more information on mobile phone contracts as well as related news and updates.

Monday, October 4, 2010

Pros and Cons of Going Prepaid

The current trend in consumer preferences show that a majority of subscribers are choosing prepaid options of phones and services that come with a wireless contract. Should you also choose the prepaid route?

Well, here are the advantage and disadvantages of prepaid services. This should help one decided to choose this option or go for services with mobile phone contracts.


Prepaid Pros:
  • Cheaper. Prepaid can be less than some postpaid contract service plans depending on the consumer's usage pattern.
  • Absence of credit checks. Prepaid has historically offered the best option for consumers with less than perfect credit.
  • No wireless contract. One can cancel service at any time without a penalty. yeah, no need to worry about annoying ETF's or early termination fees.

Prepaid Cons:
  • Can be more expensive. Individual usage patterns may cost an individual more. Contract family plans can be less expensive than some prepaid deal.
  • Limited Mobile phones. prepaid handsets are getting better but the best mobile phones come with a contract
  • No subsidized price. Consumers will need to pay the full retail price for a new device that may locked to a single operator's network.

That's it for this post. Check out our blog every week for more on mobile phone contracts and related subjects

Monday, September 27, 2010

AT&T's iPhone Upgrade Policies

The length of a consumer's wireless contract is one of the factors that determine upgrade eligibility to get the new and exciting iPhone 4.

The reduced pricing on the new Apple handset applies to AT&T customers whose contracts have already expired or for current iPhone users. However, the case is different for subscribers using phones other than an iPhone.

Aside from mobile phone contract length, the carrier also takes into account other factors such as spending level and paying his bills on time.

Existing iPhone customers who are eligible for an upgrade between June 7 and the end of this year to get the best pricing for the iPhone 4 with a two-year term commitment. They can purchase the handset for $399 for the 16GB model and $499 for the 32GB variant. A new two-year mobile phone contract.

Only current iPhone customers can upgrade six months early. All other AT&T subscribers must wait until their existing contracts expire.

These factors pretty much sum up the carrier's policy on upgrading to the new iPhone 4. The length of your wireless contract is very important but other factors will be considered as well. In this instant it pays to be a faithful AT&T subscriber.

That's it for this post. Tune in for more wireless contract news and related articles.

Monday, September 20, 2010

AT&T's Grounds for Terminating your Wireless Agreemeent

Do you know that AT&T can terminate your wireless contract without notice? Well, you should. After all, its part of the company's terms and agreements.

You can terminate your wireless contract with a carrier but you need to pay an early termination fee and other penalties. However, AT&T can also "interrupt or terminate your Services without notice" if they find you guilty of the following violations:
  • for any conduct that we believe violates this Agreement,
  • if you behave in an abusive, derogatory, or similarly unreasonable manner with any of our representatives,
  • if we discover that you are underage,
  • if you fail to make all required payments when due,
  • if we have reasonable cause to believe that your Equipment is being used for an unlawful purpose or in a way that (i) is harmful to, interferes with, or may adversely affect our Services or the network of any other provider, (ii) interferes with the use or enjoyment of Services received by others, (iii) infringes intellectual property rights, (iv) results in the publication of threatening or offensive material, or (v) constitutes spam or other abusive messaging or calling, a security risk, or a violation of privacy,
  • if you provided inaccurate credit information, or
  • we believe your credit has deteriorated and you refuse to pay any requested advance payment or deposit.
I would avoid committing any of these errors if you want to continue your service with AT&T.

That's it for this piece of info on the wireless contracts of mobile hones. Tune in every week for more mobile phone contracts information.

Monday, September 13, 2010

T-Mobile's Early Termination Fee Schedule

T-Mobile has a pro-rated ETF (early termination fee policy) which means that consumers pay depending on the length of time have left on their mobile phone contracts. However, this system can also be confusing since consumers do ot have a fixed penalty for terminating a T-Mobile contract.

So how do you calculate your T-Mobile early termination fee?

The carrier has provided an ETF schedule that allows subscribers to estimate their fees as long as they know their contract start date (which is also listed on their wireless contract):
As listed in these Terms & Conditions, the early termination fee is $200, if termination occurs with more than 180 days remaining on your term; $100, if termination occurs with 91 to 180 days remaining on your term; $50, if termination occurs with 31 to 91 days remaining on your term; and the lesser of $50 or your monthly recurring charges (including any applicable taxes and fees), if termination occurs in the last 30 days of your term.
If you wish to know exact information about the term of contracts and the early termination fee that would apply if you cancel your then you should can call T-Mobile Customer Care.

That's it for this post. Tune in every week for more on mobile phone contracts and wireless contract topics.

Tuesday, August 31, 2010

How to Access Wireless Contract and ETF Information Online

Contracts are notorious for the tricky terms and hard-to-read fine print they employ. This can lead to painful fees and fines for consumers who find it hard to find out when their contract expires and other important details on their contracts. Fortunately, some important mobile phone contract and early termination fee information can be accessed right on your computer. Here are a few tips to help you find out:

AT&T

  • Customers can view their contract expiration date when accessing their account online (Att.com/mywireless).
  • To find out whether the contract has ended or provide a specific date for expiration simply click on the "My Profile" tab on the far right of the screen and click on "User Info."
  • This section also provides a hyperlink on ETFs, which directs customers to an Answer Center that provides specific details on AT&T's ETF policy and fees as well as a two-page "Customer Service Summary" which is a PDF detailing the customer's service, plan, and support shortcuts.

Sprint


Log into My Sprint, select "My Account," and scroll over the "I Want To" tab in "About My Devices." Look for the "I Want To" tab and select the "See My Contract Details" link once the box pops up. This will lead to information on when their wireless contract expires.

Sprint provides a chart that allows customers to calculate their prorated fees. IT also provides a link from the site footer to Sprint.com/terms and conditions and Sprint.com/etf.

T-Mobile

T-Mobile subscribers can get general information about T-Mobile's ETFs within the "Terms & Conditions" link at the bottom of the home page on the carrier's main website . The "MyT-Mobile" account page also provides a link to general ETF policy details via the "Terms & Conditions" link.

T-Mobile does not currently include details about individual ETFs on the customer's online account site.

Verizon Wireless

Go to MyVerizon.com and click on "Change Plan".


That's it for this post. Tune in for more info on mobile phone contracts and related news.

Monday, August 23, 2010

No-Contract iPhone 4 No Longer Available Online

Want to purchase the Apple iPhone 4 without an AT&T contract? Well, you won't be able to do it online. Apple's online web store and AT&T's web store no longer offers the iPhone 4 without a new two-year contract.

Does this mean that one can't purchase the handset without a wireless contract?

Well, no since both Apple Stores and AT&T-owned retail stores are still selling the iPhone 4 without a contract. Consumers can purchase the device for $599 (16GB version) and $699 (32GB version). The subsidized prices of the 16GB and 32GB iPhone 4 remained the same.

Carriers and manufacturers allow consumers to purchase a device without a mobile phone contract as long as they pay the whole retail price. The subsidized price is offered with a 2 year contract and an early termination fee.

The iPhone 4 is one of the hottest mobile phones in the market. It provides new features such as multi-touch, Retina Display, 5 MP camera and a front facing camera.

Tune in for more news and information of wireless contracts news and updates.

Tuesday, December 1, 2009

Wireless Contracts Similar to Forced Marriage

I've read about various complaints on wireless contracts since I've started this blog. Most of the cell phone contract disputes focus on the fees that are imposed on consumers who want to terminate a commitment. I've also found an interesting article expressing that a contract is like forced marriage.

Here's an amusing tidbit from the article. This piece of conversation illustrates a consumer negotiating with a service provider (Vodacom):

"That's longer than a lot of marriages last these days."

"Sorry, two years or nothing."

Apparently it was because Vodacom was "giving" me a "free" phone.

"A friend has given me an old phone, I don't need or want your 'free' phone."

"Sorry, two years or nothing."

The article was written by Ann Crotty from BusinessReport. She was narrating her experience and frustrations while trying to live with a wireless contract. She expresses that it is similar to a forced marriage. However, in some cases the arraigned couple eventually falls in love but she did not grow fond of her wireless contract.

She felt abuse about being charge even in the months that she did not make or receive one call. I'm sure other have felt the same way.

You can read the rest of Crotty's article by clicking this link.

That's it for this story on wireless contracts. Tune in to this blog for more mobile phone contract news and updates.

Tuesday, August 11, 2009

AT&T Terms of Service Bans Class Action Suits?

I've recently read about some news that AT&T has made changes to it's terms of service. Apparently, the carrier's wireless contract now discourages class action suits.

AT&T's wireless contracts apply to both new and existing customers. Consumers who sign the agreement agrees to waive the right to right to a trial by jury or to participate in a class action.

If AT&T and the consumer cannot agree on a dispute then the customers are forced into arbitration. In this situation, the case presented as a forum in which neutral arbitrators dispense the same legal implications as a lawsuit in court. However, some experts contend that consumers face disadvantages at arbitration.

Here's the statement from AT&T's terms of service:
“You agree that, by entering into this Agreement, you and AT&T are each waiving the right to a trial by jury or to participate in a class action. This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision. This arbitration provision shall survive termination of this Agreement”
AT&T has gotten wind of this wireless contract information and has released a statement via SlashGear to counter it. The carrier expressed that the arbitration clause in its terms of service has been this way since January 2001.

Here is AT&T's response:
AT&T has not recently made any changes in its terms of service regarding our arbitration clause. This approach has been in effect since Jan. 2001. We have made changes to our arbitration clause – most recently in Jan. 2009 – but those changes have been to the benefit of the consumer. It is worth noting that this approach – an arbitration clause with a class action waiver — is standard for the wireless industry.
We continue to believe that a consumer is better off pursuing a claim under our arbitration clause, rather than pursuing a class action. Arbitration is typically a fast, cost-effective, and pro-consumer way to address disputes, and AT&T’s arbitration agreement is among the most consumer-friendly in the nation.
A federal judge in West Virginia, even before recent improvements to AT&T’s arbitration policy, praised it as “unusually consumer-centered.”
Our current arbitration clause calls for the company — if it does not settle a consumer complaint and the consumer receives an award that is greater than the company’s settlement offer — to pay the greater amount of either the arbitration, or $10,000. This is what changed in Jan. 2009; previously the amount was $5,000.
Likewise, if the consumer has used a lawyer in winning an arbitration case and is awarded more than the company’s settlement offer, the company would pay two times the lawyers’ fees. Finally, we pay the entire cost of the arbitration, except if a customer is claiming $75,000 or more.
In short, we are confident our approach is both fair and in the best interest of our customers.
Well, this is certainly interesting. AT&T contends that it has done nothing wrong to its customers. Some experts also say that this clause is ineffective in preventing class action suits. Some state courts have decided to dismiss this waiver but it has also been upheld in some states.

That's it for this post on T&T changing its wireless contract. Tune in to this blog to get more news and info on mobile phone contracts.

Friday, March 20, 2009

No Contract Cell Phone Companies

One of the things I've learned in the course of making this blog is the fact than many people dislike cell phone contracts. Of course, they do not dislike wireless contracts because of the benefits they bring but because of the restrictions and hidden fees that come with this agreements.

However, some are customers also not suited to commit to mobile phone contracts. Limited phone users would benefit more by using pre-paid plans or phones that does not require a contract. there's no sens to being tied up with an agreement if you hardly use your phone. Some users also avoid cell phone contracts because of the credit checks and the infamous ETF or early termination fee.

Some business men have picked up on the potential of no contract services and handsets so they set up companies on this concept. This gave birth to no contract cell phone companies which offer cheap services and mobile phones without any agreement requirement.

I've compiled a list of no contract cell phone companies that might be useful for those who want a service with out signing any agreements. These no contract cell phone companies offer affordable phones and plans without a contract requirement. However, you should not expect high-end devices from these no contract cell phone companies because they focus on affordable handsets for occasional phone users.

If you want to get connected to your friends and family without signing any contracts, then you should check out this list of no contract cell phone companies.
These are some of the no contract cell phone companies that specialize in no commitment phones and cheap prepaid plans. If you're allergic to credit checks or early termination fees, then this no contract cell phone companies may have the best device for your lifestyle.

Friday, March 6, 2009

How to Terminate a Cell Phone Contract

If you do a few Google searches on mobile phone agreements or contracts, then you'll realize that a lot of folks are interested to know how to terminate a cell phone contract. It seems that a lot of people are dissatisfied with the agreements they sign with carriers. A lot of people want to learn how to terminate a cell phone contract so that they can be free from their carrier and move on to another service.

But why do we have to sign mobile phone contracts? Why are so many people interested in knowing how to terminate a cell phone contract? Well, cell phone contracts are one of the tools used by carriers to protect their business. They ask their customers to sign a contract in exchange for the low price of subsidized handsets. Carriers even offer free phones as long as their customers sign the agreement. However, problems occur and customers find themselves wanting to learn how to terminate a cell phone contract.

What could cause people wanting to cancel an agreement with their carriers. Well, some people want to know how to terminate a cell phone contract because they want to get an exclusive device on another carrier. The iPhone for instance caused a lot of people to scramble and learn how to terminate a cell phone contract.

Terminating a contract is not simple because of the early termination fee or ETF. This fee is charged to people who want to cancel their contracts before it expires. People are interested to know how to terminate a cell phone contract without being hit by the dreaded ETF. Here are a few ways to do this:

The best way of avoiding an ETF when canceling a contract is by finding out if there were any changes to the Terms of Service. If a material change is made to a contract such as a sudden increase in text messaging fees then you have no obligation to stay with the contract. Carriers often inform their customers of any major change in a contract to give them a chance to cancel their contracts.

You can also simply choose to pay the ETF when you want out of a contract. You don't really need to learn how to terminate a cell phone contract if your carrier has prorated ETF policy and you only have a few months left in your contract. A pro rated ETF means that you will pay a fee depending on how many months are left in your contract.

Some people who learned how to terminate a cell phone contract tried and succeeded trading their contact off with someone else. This process is commonly known as “assumption of liability" where users transfer their contract to another person, free of charge. There are also websites that charge a small fee to list your cell phone contract for “sale” to third parties.

There are other ways that can help you to cancel a contract. the web is full of articles and sites on how to terminate a cell phone contract. Research and find a way to get rid of a contract that you want to vanish.

Thursday, October 9, 2008

Roaming in Rural Areas may be Enforced by Legislation

Here's an interesting update for mobile phone users residing in rural areas. A US Representative has introduced legislation that aims to require telecom recipients of rural universal-service funds to provide automatic roaming to wireless service carriers. But before we discuss this bill let us us first discuss mobile phone roaming.

Now I have discussed roaming in my previous blog posts but it wouldn't hurt to give another little introduction to this wireless contract term. Roaming as used in wireless telecommunications refers to the extending of connectivity service in a location that is different from the home location where the service was registered.

Roaming is significant because it allows users to communicate beyond their wireless networks. It is an important service to those who live in rural areas are because the reach of wireless networks is usually limited. Roaming is also significant to customers because it's an important part of their monthly mobile phone service bills. If you "roam" a lot when you use your mobile phone, then you might be looking at a huge bill. Now let's proceed to the legislation that might force roaming in rural areas.

The bill is officially named the Universal Roaming Act of 2008 and was introduced by Rep. Henry Waxman of California. This legislation aims to attach the automatic roaming obligation to any affiliate of a telecom carrier that receives high-cost USF subsidies. Some experts feel that this bill will affect the current debates on on roaming rights by some auction winners that cannot yet access their spectrum. However, the current economic crisis will keep congress busy so further action on the bill is expected to be done next year.

This legislation has been met with some opposition from large carriers because they feel that they not be forced to provide access to licensees that own spectrum but have yet to established networks. If they provide roaming access to these licenses, then a delay in build out of wireless systems is a good possibility.

However, the Universal Roaming Act of 2008 also have its share of supporters. The Rural Cellular Association feels that the legislation introduced by Waxman is far-reaching and beneficial to smaller wireless carriers. The Rural Cellular Association would also want to abolish the cap on USF subsidies given to wireless carriers desiring to build systems in rural areas.

Well, I guess we have to wait until the economic crisis has subsided to gauge whether this bill will pass. This legislation has significant impacts on the current roaming scene so it will be interesting to see further action on it.

Monday, October 6, 2008

Courts Hand Different Rulings on Carriers Billing Litigation

Here's an update to the complaints that have been filed against a few mobile phone carriers. According to a RCRWireless.com article, various federal courts made different decisions on the billing litigation against Verizon Wireless and AT&T Mobility. The article also indicated that the number of antitrust class-action texting lawsuits filed against major US carriers have increased steadily. All of these factors indicate that the mobile phone industry will continue to face challenges from frustrated customers and plaintiffs’ lawyers.

Let's look at the various federal courts decisions on the billing litigation. Verizon Wireless scored well when a U.S. District judge ruled that the Federal Arbitration Act preempts New Jersey law. This means that Verizon's motion on the enforceable arbitration clause was granted. However, the story doesn't end there.

Verizon Wireless did not scroe well with other courts including the 9th U.S. Circuit Court of Appeals. These courts ruled in favor of consumers by deciding that class-action complaints cannot be necessarily foreclosed by individual arbitration clauses.

AT&T also faced some rough waters in the decisions made on the litigations and suits that they are facing. For instance, a federal court in San Diego did not rule in favor of the top US mobile phone carrier. The case filed against AT&T and other carriers including T-Mobile for charging customers for unauthorized mobile content on their monthly bills was not dismissed. The judge in charge of this case has temporarily ordered that AT&T cannot settle the class action case in Georgia.

However, AT&T Mobility has not yet raised the flag of surrender even though, the judge ruled in favor of the consumers. The company is currently reviewing and considering their next course of action.

Well, it seems that the battle is till raging. Class action suits are still being filed against carriers despite the waivers on the wireless contracts they require from their customers. We just have to wait and see who gains the upper hand on this one. Weill it be the consumers or will the carriers win at the end of the day. Tune in to this blog to find out.

Friday, September 5, 2008

Standardized Billing System Might Solve Third-party Services Struggles

Here's an interesting wireless contract scoop. According to this article, Mobile phone carriers are trying to find ways to gain more control their third-party content partners. Third-party content is a part of most mobile phone contracts. Let's delve into this story.

Apparently, carriers like Sprint have been finding ways of dealing with their partners. Sprint for example have have warned their partners that they will forfeit their profits and lose their short codes if they continue to violate Mobile Marketing Association guidelines. Some Mobile Marketing Association guidelines violations involve failure to report billing errors and high refund rates. This move Sprint has encourage other mobile phone service providers to make similar warning to their third-party partners.

But why are the carriers trying to control third-party providers? Well, the main reasons seems to be the increasing complaints in the form of lawsuits from consumers and advocacy groups. All the major carriers and content-subscription service providers have been targeted by consumer advocacy groups.

Mobile phone carriers are also concerned about the reaction of customers to the incompetence and deception of some third-party providers produce. These unsatisfactory performance may cause the carriers to lose customers. Complaints about poor third-party also increases expensive calls to customer-service centers of mobile phone carriers.

There have been some suggestions that a standardized mobile payment platform will be a solution to the problems associated with third-party providers. A standardized mobile payment platform may also ease some the m-commerce space problems. However, a system in the US would would require an enormous effort from carriers and service providers. It may take some time before such a system can be implemented in the US.

let's take a look at some wireless contract policies that deal with third-party services. Here's a statement from Alltel's wireless contract:

The Services will be provided either by us or by our third party vendors or contractors. We reserve the right to change or modify the source of any Services provided to you without notice.

And here's the statement form AT&T's contract:
Third-party content or service providers may impose additional charges. Policies regarding intellectual property, privacy and other policies or terms of use may differ among AT&T's content or service providers and you are bound by such policies or terms when you visit their respective sites or use their services. It is your responsibility to read the rules or service agreements of each content provider or service provider. Any information you involuntarily or voluntarily provide third parties is governed by their policies or terms. The accuracy, appropriateness, content, completeness, timeliness, usefulness, security, safety, merchantability, fitness for a particular purpose, transmission or correct sequencing of any application, information or downloaded data is not guaranteed or warranted by AT&T or any content providers or other third party. Delays or omissions may occur.

Tune in to this blog to know more about wireless contracts and related topics.

Tuesday, August 26, 2008

FCC Undecided on Changing Mobile Phone Roaming Rules

Here's some interesting wireless contract scoop for those who make a lot of roaming calls. According to a Reuters article, the Federal Communications Commission or FCC has not yet made a decision on chaining certain cellular roaming issues that have caused some problems for some mobile phone carriers.

This delay on changing the mobile phone roaming rules was seen as significant since smaller carriers have been expecting a decidion on this issue. Let's look at the heart of this conflict since roaming is one of the many aspects of mobile phone contracts.

The problem lies on whether carriers should be allowed to roam in areas where they own airwaves, but have not built networks, are affecting smaller carriers. Smaller carriers own spectrum in certain markets but lack the means to build the wireless networks and so they have to rely on o roam on the existing networks of larger rivals. The FCC has decided to look at this issue after the commission reaffirmed the rights of smaller carriers to roam on the networks of bigger wireless companies about a year ago.

Minor wireless network providers wanted to gain access to areas where they had acquired spectrum. unfortunately, they lack the means to build networks top exploit those areas. Neverthe less, thses small carriers wanted to preserve their right to roam in those areas.

Earlier, the FCC made a proposal that allowed smaller carriers who owned unused spectrum could continue roaming for four years before they lost roaming rights. The FCC wanted to give smaller carriers time to build out their own networks or to give the spectrum back to the government and continue roaming.

However, the FCC's five commissioners were unable to agree on the proposal so it was withdrawn. Some commissioners were concerned that they need more time to study the issue while some wanted to grant a longer phase-in period to smaller carriers.

The FCC did not indicate a specific time frame for making a decision in this issue. Well, this looks like an issue that won't go away soon. This issue affects regional customers who might lose their ability to make roaming calls if the FCC did not grant smaller carriers to roam on major net works.

Tune in to this blog for more news and updates regarding issues related to mobile phone contracts.

Friday, August 1, 2008

Sprint's ETF Lawsuit Loss Could Shake the Industry!

It been a few weeks since I've made a post here. The wireless contract scene has been quite so There wasn't anything to write about. But that's not the case right now. I've just found out that Sprint lost a lawsuit on its ETF wireless contract policy. Let's explore the details of this story.

Apparently, Sprint's early termination fees has violated a state law according to a California state judge when he ruled against the company. The members of the class who sued Sprint for it's ETF were awarded a total of $73 million in reparation for the fees.

The judge's tentative ruling says that Sprint will have to pay $18.3 million to customers who sued over the fees. Sprint should also credit $54.8 million to those who were charged but did not pay the fee. Well, Sprint seems to be in a bind now but the company does have two weeks to contest the ruling.

Not on to the bigger picture. The judge is also considering other lawsuits against telecommunications companies over mobile phone contract policies covering early termination fees. And recently, Verizon Wireless agreed to pay $21 million to settle an identical lawsuit. Overall, things are not looking well for mobile phone carriers.

FCC representatives refused to release any comment on this pivotal court decision however they did indicate that it will not affect the agency's plans on ETF. Currently, the FCC is dealing with lobbying over how best to handle the ETF policies in the wireless contracts of carriers.

The FCC has been asked by various Telecommunications companies to regulate the fees. They want the agency to protect them from class action lawsuits in state courts. The FCC has released information on a plan in which the cancellation fees would be reduced over the life of the contract.

Customers and consumer groups have continually assailed the ETF policies in the mobile phone contracts of cell phone carriers. Perhaps this important decision will fuel the efforts to regulate this troubl;e some fee. Tune in to this blog for more wireless contracts info, news and updates.

Friday, July 11, 2008

Wireless Contract Updates: ETF Settlements and Wireless Wiretap Immunity

Here are a couple of news update that are related to wireless contracts. Let's begin with Verizon agreeing to pay some ETF settlements.

According to the Wall Street Journal, Verizon Wireless has settled with subscribers who have filed class-action lawsuits over early-termination fees in wireless contracts. The mobile phone carrier is willing to pay $21 million to settle these wireless contract disputes. Some experts say that this move will to put renewed focus on a federal effort to restrict early termination fees.

Well, this is certainly good for Verizon wireless subscribers especially those who are disputing ETF's. It will be interesting to see the effect of this move. Perhaps the other carriers will also decide to settle the class action suits that they are facing. Maybe the FCC will implement guidelines to take control of these fees.

Let's move on to the news about telecommunication getting immunity from warrantless wiretaps.
http://www.rcrwirelessnews.com/apps/pbcs.dll/article?AID=/20080710/FREE/732008705/1078

The US President Bush will soon sign the new electronic surveillance legislation that can free companies from dozens of privacy lawsuits. The 1978 Foreign Intelligence Surveillance Act was revised and the changes were passed by the Senate yesterday and the House last month. These revisions effectively grants AT&T Inc., Verizon Communications Inc. and Sprint Nextel Corp. retroactive immunity to in connection with their participation in the National Security Agency’s warrantless wiretap program.

Here's a statement from the American president regarding the wireless wiretap immunity granted to the carriers.
“This bill will help our intelligence professionals learn who the terrorists are talking to, what they’re saying, and what they're planning. It will ensure that those companies whose assistance is necessary to protect the country will, themselves, be protected from lawsuits for past or future cooperation with the government. It will uphold our most solemn obligation as officials of the federal government to protect the American people.”

Well, I think this is great news for both subscribers and and the carriers. The mobile phone carriers will be able to protect the privacy over their customers and won't have to worry about privacy lawsuits. Privacy is part of the wireless contract between the two parties. No customer would want to trust any carrier who will not be able to provide security and privacy so they can be protected from losing customers.

This deal is also great for customers because they won't have to worry about the threat of wire tapping. They know that their private conversations and messages will be safe from the prying eyes of the government.

Tune in to this blog for more wireless contract updates.