Tuesday, January 20, 2009

How to Read Your Wireless Contract

Reading a wireless contract is not an easy task. Wireless contracts and all other types of contracts are notoriously long and difficult to read. Going through the complicated language and fine lines of a mobile phone contract can be an ordeal. Signing on the dotted line is a lot easier than reading each line of a mobile phone wireless contract.

However, you should realize that spending time to read your mobile phone wireless contract is a wise thing to do. Remember that a wireless contract is legally binding document that can cause you a lot of problems. You can be sure to run into a lot of problems if you don't take the time to read your mobile phone wireless contract.

Here's a few steps that may help you to understand and read your mobile phone wireless contract. This guide on how to read your wireless contract can come in handy when you purchase a new new cell phone.

You may encounter some complicated terms when you read your wireless contract. In this situation, you should ask the the sales associate to explain these terms. Understanding these terms is necessary when trying to understand and read your mobile phone wireless contract.

Remember that glancing through your mobile phone wireless contract is not enough. You need to be thorough when you read your mobile phone wireless contract.

Some wireless contracts have hidden fees that you can easily miss. Read your mobile phone wireless contract carefully and make sure that there are no hidden fees or any fees that wasn't talked about in the document.

Read the return policy or risk-free guarantee in your contract. This is an important part of your mobile phone wireless contract because it allows you to return your phone if it has any defects. The return policy in most cell phone wireless contracts usually last for a month.

Take note of the the cancellation fee for your mobile phone wireless contract. Some wireless contracts have a fixed price while other have a pro-rated early terminations fee. If you you have a long term mobile phone wireless contract then you should be charged not less than $150 for canceling it.

Always asked all the necessary questions before you sign on the dotted line. Once you sign your mobile phone wireless contract thereis no going back. Questions may arise as you read your mobile phone wireless contract. Don't hesitate to ask the sales person about anything that bothers you.

Those are my tips on how to read your mobile phone wireless contract. Research online to find more pointers on how to read your mobile phone wireless contract. I'm sure that you won't regret having a full understanding of all the terms of your mobile phone wireless contract.

Thursday, December 11, 2008

Sprint Secures Preliminary Approval To Settle Wireless Contract Disputes on ETF

Here's some good news for those who have wireless contract disputes involving Sprint's ETF or early termination fee. According to RCRWirelessNews.com, a New Jersey court has given Sprint preliminary approval to settle pending lawsuits over early termination fees. Now that's great news for those involved in wireless contract disputes involving Sprint's ETF or early termination fee.

Sprint will be doling out up to $17.5 million and would cover cases on wireless contract disputes involving Sprint's ETF or early termination fee across the country. However, those connected with wireless contract disputes involving Sprint's ETF or early termination fee in California were not included in the approval to settle pending lawsuits.

The approval to settle the wireless contract disputes involving Sprint's ETF or early termination fee has also put a separate $1 billion ETF lawsuit in jeopardy. Apparently this wireless contract dispute was filed by a different team of plaintiffs’ lawyers.

The judge in charge of the wireless contract disputes involving Sprint's ETF or early termination fee in California has ruled that the fees charged by Sprint Nextel to subscribers in the state between 1999 and 2007 could not be collected because it is illegal. In response, Sprint said that it will not go after the $225.6 million in unpaid ETFs of those concerned in the wireless contract disputes involving Sprint's ETF or early termination fee in California.

The team of plaintiffs’ lawyers who filed the wireless contract disputes involving Sprint's ETF or early termination fee in California will contest the ruling that gave preliminary approval to allow Sprint to settle pending lawsuits. They believe that the $17.5 million settlement that the wireless contract disputes involving Sprint's ETF or early termination fee is not enough.

To deal with the numerous wireless contract disputes involving Sprint's ETF or early termination fee, the company has decided to instituted a new policy to pro-rate its ETF. Sprint is now among the carriers that implement a pro-rated ETF policy. Perhaps this new policy will cut down on the wireless contract disputes involving Sprint's ETF or early termination fee.

That ends this post on Sprint getting approval to settle with wireless contract disputes involving Sprint's ETF or early termination fee. Tune in to this blog for more wireless contract updates.

Monday, November 3, 2008

Sprint Pro-rated ETF Policy Now Official!

Sprint has finally made it official. In my previous post, I blogged about Sprint's plans to finally pro-rate its ETF or early termination fee. A few days ago, Sprint released an announcement containing the details of its new wireless contract policy on pro-rated ETF or early termination fee.

Sprint's announcement contained the details and benefits that are included in its new contract policy on pro-rated ETF. Sprint's new ETF policy is basically designed to give customers who have signed wireless contracts more freedom. By pro-rating its ETF or early termination fee, Sprint is making it easier for customers to make changes or opt out of their wireless c0ntract.

Sprint's old ETF policy charges customers who want to get out of their contracts a flat early termination fee of $200. The carrier's new wireless contract policy allows subscribers to pay a reduced fee based on how long they have remained faithful to their wireless contract.

Starting on November 2 Sprint subscribers with new or renewed contracts will have a $200 ETF for the first six months. Then Sprints ETF will be reduced by by $10 for the succeeding months that the customer stayed with the wireless contract. The old early termination fee will only apply for customers who want to get out of a wireless contract for the fir six months.

Subscribers who stay faithful to Sprint's wireless contract after six months will have the benefit of paying a reduced early termination fee based on the new pro-rated ETF wireless contract policy. The new Sprint pro-rated ETF policy will charge only $100 for customers who have stayed on a contract for 15 months. The pro-rated early termination fee policy allows a fee of as low as $50.

However, this new Sprint ETF policy does not apply for old wireless contracts that were signed before Nov. 2. Subscribers have signed a Sprint Wireless contract will be under the old ETF policy that demands a flat amount. Old wireless contracts will not benefit from the pro-rated early termination fee of Sprint's new wireless contract policy.

Sprint also announced other initiatives and programs designed to improve the customer experience in their announcement for the new pro-rated ETF policy. These new Sprint programs include one-on-one interaction between subscribers and sales representatives and detailed summaries that explains transactions.

Wednesday, October 22, 2008

Wireless Contract Update: Sprint to Prorate Early Termination Fee

Here's some great news for all Sprint subscribers. According to an AP article, Sprint is planning to follow other mobile phone carrier's with pro-rated Early Termination Feesor ETF's.

Now ETF's are probably the most controversial aspect of mobile phone contracts because they prevent customers from moving to another carrier before their existing contracts expired. In the past, national and regional US carriers used to charge a flat rate of around $150 to customers who want to get out of a contract before it expired.

Carriers impose this wireless contract policy to recover the cost of subsidized cell phones and to reduce the expense spent on signing up new customers. Of course, subscribers and consumers are no fans of ETF's because it restricts their freedom to move to other carriers and the fee is quite expensive for those who have multiple handsets or phone lines.

Fortunately, many of these carriers have decided to prorate the Early Termination Fees that bind their customers to their existing wireless contracts. And Sprint seems to be on the verge of deciding to prorate its Early Termination Fee. But what is a prorated ETF anyway?

A contract with a prorated ETF will charge a reduced reduce the fee based on each month a subscriber stays with the plan. This means that a subscriber who has stayed with a contract for 14 months will pay less than a customer who wants to opt out of a contract after three months. The less number of months remaining in a contract, the lower the Early Termination Fee.

Sprint's plans to reduce their ETF charges was revealed by CEO Dan Hesse during an an interview. Hesse indicated that the wireless carrier will be able to implement a prorated early termination fee system as early as December.

Sprint CEO Dan Hesse explained that a new billing software should first be put in place before the prorated early termination fee system can operate. Customers will be able to benefit from Once is has the new software in place, it will deduct a small amount of money from the $200 ETF for each month that a subscriber stays with the plan.

I thin that this is a great update. One that many Sprint subscribers have been hoping for and they won't have to wait long. Sprint has been facing a lot of disputes and lawsuits based on ETF and perhaps this decision will provide a solution. Tune in to this blog for more information on wireless contract policies.

Wednesday, October 15, 2008

US Carriers Respond to Rising Text Messaging Rates Concerns

Here's an update to the concerns over the rising rates of Text Massaging that are being charged by Wireless carriers.

A few weeks ago, I made a post about Sen. Herb Kohl, chair of the antitrust subcommittee sending a letter to the four major U.S. wireless network providers. The letter conveyed the senator's and consumer's concerns about the doubling of the rates for sending text messages even though the cost involved with sending them remained constant. The letter was sent ot the offices of AT&T, Sprint, T-Mobile and Verizon Wireless.

Now, these carriers have expressed their response to Sen. Kohl's letter on the doubling of the rates for sending text messages. According to an RCRWireless article, AT&T, Sprint, T-Mobile and Verizon Wireless have denied that anything illegal was involved in the doubling of the rates for sending text messages.

According to the carriers, they have offered competitive bulk texting plans that have actually made the costs of sending text messages more affordable for mobile phone to consumers. They also would like to express that thay have suffered an increase in antitrust class-action lawsuits due to the congressional questions about the rising text messaging charges.

T-Mobile's representative defended his company by declaring that charges for text messages charged by the carrier has even dropped by half. He also expressed that the concerns over the rising cost of text messaging are exaggerated and untrue. Sprint and AT&T have also released public responses to Sen. Kohl's letter. Interestingly, Verizon Wireless requested that its response remain confidential.

The wireless carriers want to make an effective response to the inquiry because a number of class-action lawsuits have been filed against them citing Sen. Kohl's letter as the foundation for the complaints. They want to clear up this problem as soon as possible since text messaging is a major part of their revenues.

Well, I expected the major US carriers to respond effectively to this inquiry. Text messaging has steadily grown in popularityover the years so they have to take it seriously. Of course, the antitrust class-action lawsuits that have been filed against them also needs to be taken seriously. Tune in to this blog for more updates on this wireless contract issue and other related news.

Thursday, October 9, 2008

Roaming in Rural Areas may be Enforced by Legislation

Here's an interesting update for mobile phone users residing in rural areas. A US Representative has introduced legislation that aims to require telecom recipients of rural universal-service funds to provide automatic roaming to wireless service carriers. But before we discuss this bill let us us first discuss mobile phone roaming.

Now I have discussed roaming in my previous blog posts but it wouldn't hurt to give another little introduction to this wireless contract term. Roaming as used in wireless telecommunications refers to the extending of connectivity service in a location that is different from the home location where the service was registered.

Roaming is significant because it allows users to communicate beyond their wireless networks. It is an important service to those who live in rural areas are because the reach of wireless networks is usually limited. Roaming is also significant to customers because it's an important part of their monthly mobile phone service bills. If you "roam" a lot when you use your mobile phone, then you might be looking at a huge bill. Now let's proceed to the legislation that might force roaming in rural areas.

The bill is officially named the Universal Roaming Act of 2008 and was introduced by Rep. Henry Waxman of California. This legislation aims to attach the automatic roaming obligation to any affiliate of a telecom carrier that receives high-cost USF subsidies. Some experts feel that this bill will affect the current debates on on roaming rights by some auction winners that cannot yet access their spectrum. However, the current economic crisis will keep congress busy so further action on the bill is expected to be done next year.

This legislation has been met with some opposition from large carriers because they feel that they not be forced to provide access to licensees that own spectrum but have yet to established networks. If they provide roaming access to these licenses, then a delay in build out of wireless systems is a good possibility.

However, the Universal Roaming Act of 2008 also have its share of supporters. The Rural Cellular Association feels that the legislation introduced by Waxman is far-reaching and beneficial to smaller wireless carriers. The Rural Cellular Association would also want to abolish the cap on USF subsidies given to wireless carriers desiring to build systems in rural areas.

Well, I guess we have to wait until the economic crisis has subsided to gauge whether this bill will pass. This legislation has significant impacts on the current roaming scene so it will be interesting to see further action on it.

Monday, October 6, 2008

Courts Hand Different Rulings on Carriers Billing Litigation

Here's an update to the complaints that have been filed against a few mobile phone carriers. According to a RCRWireless.com article, various federal courts made different decisions on the billing litigation against Verizon Wireless and AT&T Mobility. The article also indicated that the number of antitrust class-action texting lawsuits filed against major US carriers have increased steadily. All of these factors indicate that the mobile phone industry will continue to face challenges from frustrated customers and plaintiffs’ lawyers.

Let's look at the various federal courts decisions on the billing litigation. Verizon Wireless scored well when a U.S. District judge ruled that the Federal Arbitration Act preempts New Jersey law. This means that Verizon's motion on the enforceable arbitration clause was granted. However, the story doesn't end there.

Verizon Wireless did not scroe well with other courts including the 9th U.S. Circuit Court of Appeals. These courts ruled in favor of consumers by deciding that class-action complaints cannot be necessarily foreclosed by individual arbitration clauses.

AT&T also faced some rough waters in the decisions made on the litigations and suits that they are facing. For instance, a federal court in San Diego did not rule in favor of the top US mobile phone carrier. The case filed against AT&T and other carriers including T-Mobile for charging customers for unauthorized mobile content on their monthly bills was not dismissed. The judge in charge of this case has temporarily ordered that AT&T cannot settle the class action case in Georgia.

However, AT&T Mobility has not yet raised the flag of surrender even though, the judge ruled in favor of the consumers. The company is currently reviewing and considering their next course of action.

Well, it seems that the battle is till raging. Class action suits are still being filed against carriers despite the waivers on the wireless contracts they require from their customers. We just have to wait and see who gains the upper hand on this one. Weill it be the consumers or will the carriers win at the end of the day. Tune in to this blog to find out.