Showing posts with label AT and T. Show all posts
Showing posts with label AT and T. Show all posts

Monday, December 20, 2010

How to View Your AT&T Contract End Date

When does my contract end? When does my service expire? When is my service end date? These questions often cross the mid of subscribers who are nearing the end of their mobile phone contract. Well, here's some useful news for AT&T subscribers.

I've dug around the AT&T website and found some steps on how to know or find out the end date for your contract. It's quite simple and no complicated steps are necessary. Here are the simple steps.

  1. Log in to your myWireless Account.
  2. From the Account Overview page, select My Profile.
  3. Select the User Number Information tab in the center of the page. Your contract end date can be found under the Contract Information section.
  4. For more information on account cancellation, select the Early Termination Fee link at the bottom of the page.
If you have multiple phone lines on your account, you must select the phone number associated with the User Information you would like to view.

Of course, a subscriber must be registered and logged in to myWireless Account to view this wireless contract information.

That's it for this post. We hope that this wireless contract information will help one to find out about your mobile phone contract end date. Stay tuned as we tackle similar topics n this blog.

Monday, December 6, 2010

AT&T No-contract Phones and Plans

A large number of consumers are expected to choose prepaid services over mobile phones and plans with wireless contracts. So I thought that it would be interesting to look at some no-contract offers in the market.

AT&T is one of the major wireless carrier's in the US and it offers both no-contract offerings as well as mobile phones and plans that require a contract. his time let's take a quick look at AT&T no-contract phones and plans.

The carrier's prepaid program is called GoPhone. This prepaid mobile phone service is divided into Pick Your Plan and Pay As You Go.

The Pick Your Plan program is no longer available for new customers but existing Pick Your Plan service accounts are still being supported.

The Pay As You Go prepaid program provides no-contract phones and plans. Consumers can refill airtime at their leisure by purchasing prepaid cards. They can also purchase airtime packages available through the AT&T refill site.

These are the advantages of the Pay As You Go prepaid program:
  • No long-term contract and no credit check
  • No bills to pay and no age requirements
  • Unlimited calling to anyone nationwide on select plans
  • No long distance fees across our national service area
  • Usage tracking
  • 24/7 account refills
But what about the cellphones. Well, the AT&T GoPhone program offers a selection of new or refurbished cell phones and devices and choose from a wide variety of styles and manufacturers. Many of them can be purchased for less than fifty bucks.

That's it for this quick preview of AT&T no-contract phones and plans. Join as every week as we look at mobile phone contract or wireless contract news and updaes.

Wednesday, November 17, 2010

AT&T Settles In Class Action Suit Over Fees and Taxes

Here's some good news for Cingular/AT&T customers who paid for mobile internet services between November 1, 2005, and September 7, 2010. The carrier has decided to settle the conflict over collected taxes on mobile data plans.

The carrier was hit with a class action lawsuit filed over the improper collection of some taxes and fees. Apparently, AT&T collected the fees and taxes even after some states and local governments ceased requiring the payment of certain taxes on mobile data plans. Thus, a class action suit was filed.

The U.S. District Court for the Northern District of Illinois granted preliminary approval of the settlement on Aug. 11, 2010, and the carrier has requested the judge to issue a final approval of the settlement.

AT&T denied any wrongdoing in a statement to the folks at Phonescoop,
"AT&T Mobility collected only those taxes that we believed we were required to collect, and turned them over to the appropriate taxing bodies. We strongly deny any wrongdoing, and no court has found that AT&T Mobility committed any wrongdoing. However, we agreed to settle these cases to avoid the burden and cost of further litigation, and to facilitate any tax refunds that we may be able to obtain for our customers."
So what is the result of this settlement?

Well, AT&T will no longer charge some taxes and fees on data plans. The carrier will refund its customers from whatever monies are reimbursed by the state and local governments involved.

Do you think that you deserve a piece of this settlement? Consumers that take Data Connect Plans (wireless Internet on your PC), Smart-phone Data Features bolt-ons, smartphone data plans, iPhone data plans, personal Blackberry plans, or enterprise smartphone plans are all potentially included in the settlement.

That's it for this update. TUne in o more wireless contract related news and updates.

Monday, September 27, 2010

AT&T's iPhone Upgrade Policies

The length of a consumer's wireless contract is one of the factors that determine upgrade eligibility to get the new and exciting iPhone 4.

The reduced pricing on the new Apple handset applies to AT&T customers whose contracts have already expired or for current iPhone users. However, the case is different for subscribers using phones other than an iPhone.

Aside from mobile phone contract length, the carrier also takes into account other factors such as spending level and paying his bills on time.

Existing iPhone customers who are eligible for an upgrade between June 7 and the end of this year to get the best pricing for the iPhone 4 with a two-year term commitment. They can purchase the handset for $399 for the 16GB model and $499 for the 32GB variant. A new two-year mobile phone contract.

Only current iPhone customers can upgrade six months early. All other AT&T subscribers must wait until their existing contracts expire.

These factors pretty much sum up the carrier's policy on upgrading to the new iPhone 4. The length of your wireless contract is very important but other factors will be considered as well. In this instant it pays to be a faithful AT&T subscriber.

That's it for this post. Tune in for more wireless contract news and related articles.

Monday, September 20, 2010

AT&T's Grounds for Terminating your Wireless Agreemeent

Do you know that AT&T can terminate your wireless contract without notice? Well, you should. After all, its part of the company's terms and agreements.

You can terminate your wireless contract with a carrier but you need to pay an early termination fee and other penalties. However, AT&T can also "interrupt or terminate your Services without notice" if they find you guilty of the following violations:
  • for any conduct that we believe violates this Agreement,
  • if you behave in an abusive, derogatory, or similarly unreasonable manner with any of our representatives,
  • if we discover that you are underage,
  • if you fail to make all required payments when due,
  • if we have reasonable cause to believe that your Equipment is being used for an unlawful purpose or in a way that (i) is harmful to, interferes with, or may adversely affect our Services or the network of any other provider, (ii) interferes with the use or enjoyment of Services received by others, (iii) infringes intellectual property rights, (iv) results in the publication of threatening or offensive material, or (v) constitutes spam or other abusive messaging or calling, a security risk, or a violation of privacy,
  • if you provided inaccurate credit information, or
  • we believe your credit has deteriorated and you refuse to pay any requested advance payment or deposit.
I would avoid committing any of these errors if you want to continue your service with AT&T.

That's it for this piece of info on the wireless contracts of mobile hones. Tune in every week for more mobile phone contracts information.

Tuesday, August 31, 2010

How to Access Wireless Contract and ETF Information Online

Contracts are notorious for the tricky terms and hard-to-read fine print they employ. This can lead to painful fees and fines for consumers who find it hard to find out when their contract expires and other important details on their contracts. Fortunately, some important mobile phone contract and early termination fee information can be accessed right on your computer. Here are a few tips to help you find out:

AT&T

  • Customers can view their contract expiration date when accessing their account online (Att.com/mywireless).
  • To find out whether the contract has ended or provide a specific date for expiration simply click on the "My Profile" tab on the far right of the screen and click on "User Info."
  • This section also provides a hyperlink on ETFs, which directs customers to an Answer Center that provides specific details on AT&T's ETF policy and fees as well as a two-page "Customer Service Summary" which is a PDF detailing the customer's service, plan, and support shortcuts.

Sprint


Log into My Sprint, select "My Account," and scroll over the "I Want To" tab in "About My Devices." Look for the "I Want To" tab and select the "See My Contract Details" link once the box pops up. This will lead to information on when their wireless contract expires.

Sprint provides a chart that allows customers to calculate their prorated fees. IT also provides a link from the site footer to Sprint.com/terms and conditions and Sprint.com/etf.

T-Mobile

T-Mobile subscribers can get general information about T-Mobile's ETFs within the "Terms & Conditions" link at the bottom of the home page on the carrier's main website . The "MyT-Mobile" account page also provides a link to general ETF policy details via the "Terms & Conditions" link.

T-Mobile does not currently include details about individual ETFs on the customer's online account site.

Verizon Wireless

Go to MyVerizon.com and click on "Change Plan".


That's it for this post. Tune in for more info on mobile phone contracts and related news.

Monday, August 23, 2010

No-Contract iPhone 4 No Longer Available Online

Want to purchase the Apple iPhone 4 without an AT&T contract? Well, you won't be able to do it online. Apple's online web store and AT&T's web store no longer offers the iPhone 4 without a new two-year contract.

Does this mean that one can't purchase the handset without a wireless contract?

Well, no since both Apple Stores and AT&T-owned retail stores are still selling the iPhone 4 without a contract. Consumers can purchase the device for $599 (16GB version) and $699 (32GB version). The subsidized prices of the 16GB and 32GB iPhone 4 remained the same.

Carriers and manufacturers allow consumers to purchase a device without a mobile phone contract as long as they pay the whole retail price. The subsidized price is offered with a 2 year contract and an early termination fee.

The iPhone 4 is one of the hottest mobile phones in the market. It provides new features such as multi-touch, Retina Display, 5 MP camera and a front facing camera.

Tune in for more news and information of wireless contracts news and updates.

Monday, July 12, 2010

Settlement Proposal for AT&T Wireless Contract-related Lawsuits

AT&T has proposed some benefits as settlement for wireless contract-related lawsuits. Perhaps after witnessing Verizon paying a substantial sum to a class action suit, the carrier has decided to take pro active actions.

This proposal was made to consumers who sued AT&T for unfair billing practices. A hearing to consider the fairness of the proposed settlement will be held Nov. 15.

AT&T Wireless customers who signed wireless contracts after March 1, 1999 and who submit the appropriate forms may be eligible for the following benefits:
  • $8 for mMode data service
  • $10 for ENH Discount International Dial
  • $8 or a 250 minute AT&T phone card for out of cycle billing
  • $7 for Universal Connectivity Charge.
If you wish to participate in this settlement, then you must mail or submit a claim form by Feb. 13, 2011.

Click Here to get more info on settlements with AT&T.

That's it for this post. Tune in to this wireless contract blog to get more news and updates on related topics.

Monday, June 21, 2010

AT&T's Smartphone Plans Overhaul and Wireless Contracts

AT&T has recently announced major changes for its smartphone plans. The carrier has decided to dissolve its unlimited data plan and now offer two-tiered data plan pricing. Since changes in plans allow consumers to terminate their wireless contract without any fees, some consumers are wondering if this will be the case with these new plans.

But before we answer that, here's a brief over view of AT&T's new two-tiered data plans.

DataPlus plan: offers smartphone customers 200 megabytes of data for $15 a month. An additional 200MB of data for $15 until the end of that billing cycle is offered if customers exceed 200MB in a monthly billing cycle.

DataPro plan: 2 gigabytes of data for $25 a month. An additional 1GB of data for $10 will be offered to those who exceed 2GB during a billing cycle.

Now to the important question. Will these new plan allow one to cancel your current mobile phone contract without paying any fees?

Unfortunately, the answer is no. Why? Well, these changes do not require existing customers to switch to the new tiered data service plans. Consumers can keep your existing unlimited data plan so no material changes has affected the terms of your contract.

Only a material change such as an increase in charges can allow a consumer to terminate a contract without incurring an early termination fee.

That's it for this post. Stand by for more news and updates on wireless contracts for mobile phones.

Tuesday, May 11, 2010

AT&T Wireless Contract Customers Decreasing?

We've recently posted a report showing that prepaid services are starting to dominate the wireless phone industry. Well, here's another clue indicating that wireless contract customers are in decline. According to AT&T's 1st quarter report, the carrier only signed 513,000 new wireless contract--or postpaid--subscribers.

While half-a million subscribers may seem to be a huge number, this figure is down 43 percent from AT&T's new contract customers from the previous year. The carrier expected to add around 600,000 contract customers.

This trend indicates that new customers will likely sign up for prepaid service rather than contract services going forward. However, the impact of this trend may not be as alarming as it seems.

Consumers that sign wireless contracts are valuable to carriers because they pay more. A decrease in their number may seem to be bad for business. However, contract customers are expected to continue to spend more each month on service so the impact of the loss in growth will not be significant.

AT&T will also make adjustments to its prepaid offering in an attempt to take advantage of this new wireless phone service trend.

That's for this wireless contract update. Stay Tuned for more news and updates on this topic.

Wednesday, October 15, 2008

US Carriers Respond to Rising Text Messaging Rates Concerns

Here's an update to the concerns over the rising rates of Text Massaging that are being charged by Wireless carriers.

A few weeks ago, I made a post about Sen. Herb Kohl, chair of the antitrust subcommittee sending a letter to the four major U.S. wireless network providers. The letter conveyed the senator's and consumer's concerns about the doubling of the rates for sending text messages even though the cost involved with sending them remained constant. The letter was sent ot the offices of AT&T, Sprint, T-Mobile and Verizon Wireless.

Now, these carriers have expressed their response to Sen. Kohl's letter on the doubling of the rates for sending text messages. According to an RCRWireless article, AT&T, Sprint, T-Mobile and Verizon Wireless have denied that anything illegal was involved in the doubling of the rates for sending text messages.

According to the carriers, they have offered competitive bulk texting plans that have actually made the costs of sending text messages more affordable for mobile phone to consumers. They also would like to express that thay have suffered an increase in antitrust class-action lawsuits due to the congressional questions about the rising text messaging charges.

T-Mobile's representative defended his company by declaring that charges for text messages charged by the carrier has even dropped by half. He also expressed that the concerns over the rising cost of text messaging are exaggerated and untrue. Sprint and AT&T have also released public responses to Sen. Kohl's letter. Interestingly, Verizon Wireless requested that its response remain confidential.

The wireless carriers want to make an effective response to the inquiry because a number of class-action lawsuits have been filed against them citing Sen. Kohl's letter as the foundation for the complaints. They want to clear up this problem as soon as possible since text messaging is a major part of their revenues.

Well, I expected the major US carriers to respond effectively to this inquiry. Text messaging has steadily grown in popularityover the years so they have to take it seriously. Of course, the antitrust class-action lawsuits that have been filed against them also needs to be taken seriously. Tune in to this blog for more updates on this wireless contract issue and other related news.

Monday, October 6, 2008

Courts Hand Different Rulings on Carriers Billing Litigation

Here's an update to the complaints that have been filed against a few mobile phone carriers. According to a RCRWireless.com article, various federal courts made different decisions on the billing litigation against Verizon Wireless and AT&T Mobility. The article also indicated that the number of antitrust class-action texting lawsuits filed against major US carriers have increased steadily. All of these factors indicate that the mobile phone industry will continue to face challenges from frustrated customers and plaintiffs’ lawyers.

Let's look at the various federal courts decisions on the billing litigation. Verizon Wireless scored well when a U.S. District judge ruled that the Federal Arbitration Act preempts New Jersey law. This means that Verizon's motion on the enforceable arbitration clause was granted. However, the story doesn't end there.

Verizon Wireless did not scroe well with other courts including the 9th U.S. Circuit Court of Appeals. These courts ruled in favor of consumers by deciding that class-action complaints cannot be necessarily foreclosed by individual arbitration clauses.

AT&T also faced some rough waters in the decisions made on the litigations and suits that they are facing. For instance, a federal court in San Diego did not rule in favor of the top US mobile phone carrier. The case filed against AT&T and other carriers including T-Mobile for charging customers for unauthorized mobile content on their monthly bills was not dismissed. The judge in charge of this case has temporarily ordered that AT&T cannot settle the class action case in Georgia.

However, AT&T Mobility has not yet raised the flag of surrender even though, the judge ruled in favor of the consumers. The company is currently reviewing and considering their next course of action.

Well, it seems that the battle is till raging. Class action suits are still being filed against carriers despite the waivers on the wireless contracts they require from their customers. We just have to wait and see who gains the upper hand on this one. Weill it be the consumers or will the carriers win at the end of the day. Tune in to this blog to find out.

Thursday, May 29, 2008

AT&T's Prorated ETFs Are Now In Effect

Here's some excellent wireless contract news for AT&T subscribers.

The wireless carrier has formally announced that the change ion their wireless contract policy regarding ETFs or early termination fees has been implemented. Customers who have signed up an agreement or wireless contract with AT&T starting on May 25 will be charged with a prorated early termination fee should they choose to end or terminate their contract or agreement before it expires.

Here's the official press release issued by AT&T:
More Flexibility for Wireless Customers

San Antonio, Texas, March 31, 2008

AT&T (NYSE:T) today announced a new approach to early termination fees (ETFs) that provides greater flexibility for wireless customers.

Beginning on May 25, the company's new and renewing wireless customers who enter into one- or two-year service agreements will no longer be required to pay a single, flat early termination fee. Instead, that fee, which is $175, will be progressively lowered by $5 during each month, every month, for the term of the contract. (The single, flat ETF will continue to apply to new and renewing customers who enter into one- or two-year service agreements prior to May 25.)

The company noted that it continues to offer options for those customers who do not want term commitments or ETFs, including:

* Buy a phone at full price and go on a month-to-month service plan.
* Bring your own compatible GSM device. With this option, you can buy a SIM (subscriber identity module), slip it into the back of the phone, and select a month-to-month service plan.
* Choose one of AT&T's GoPhone prepaid wireless plans.

I know that a lot of customers have been waiting for this to happen. I have read countless of complaints about the high cost of these fees. Early termination fees can be a pain especially if you have signed several contracts. This decision by AT&T should make it easier for customers to shift to a different carrier.

You can tune in to the AT&T News Room for more press releases regarding wireless contract and important announcements.

Wednesday, April 9, 2008

Break Free from Expensive Wireless Contract Fees

There is no doubt that people spend a lot of money on mobile phone expenses. They spend a significant amount of money on minutes, mobile phones, plans and fees. No one can also deny that this is a business so carriers are also trying to make a profit through the services they provide to customers.

Many experts have observed that making a phone call has become less expensive. A great example of this trend is the unlimited calling plans that have been launched by wireless carriers. For a hundred bucks a month, a subscriber can make unlimited phone calls!

The trend of less expensive calls also indicate that carriers to market data plans. After all, this the the age of the Internet so it's only logical that data plans would become a good source of income for carriers.

Carriers have also turned to text messaging as a goos source of income. Many text messaging providers have installed a series of increase on text messaging rates in the past few months. Text messaging rates in some wireless plans recently increased from 15 cents to 20 cents.

These changes prompted many consumers to explore the option of canceling their wireless contract without paying any termination fee. Many wireless contracts have a clause that allows the subscriber the option of opting out of a contract if a change in fees have a material effect on your service.

However, caution must be applied with using this option. A consumer should examine the policies of a wireless contract before informing the carrier of this decision. Keep in mind that an early termination fee is charged to customers who choose to switch to a different cell phone carrier before the contract expires. Due to consumer complaints, cell phone providers like AT&T have decided to decrease this penalty as the consumer moves closer the end of his or her contract.

To avoid paying for fees attached to carrier switching, some consumers use third party carriers. These sites usually work by matching prospective buyers with cell phone owners with prospective buyers. The site would require a small fee to allow a consumer to post wireless contract terms. The site will then facilitate the transfer opf contracts between a buyer and an owner.

Consumers who want to settle disputes with their carriers may find success by negotiating near end of their wireless contracts. Carriers may give in to your demands if you express that you are thinking about transferring to another carrier if some fees are not reduced or waived. The stiff competition in the mobile phone industry may work in your favor.

Consumers should also exercise caution when they decided to add a new service or make changes to their wireless plans. Carriers may automatically renew your wireless contract if you make changes to your plan or activate new services. Many wireless contract disputes have originated from contracts being renewd without the knowledge of the consumers.

Tuesday, April 1, 2008

Changes in the Wireless Contract Policies of AT&T

Many mobile phone service providers announced that they will pro rate the early termination fees they charge to customers who want to cancel their wireless contracts. It seems that they are starting to make good on those promises this year. AT&T recently announced that their subscribers will benefit from greater flexibility provided by the company's new approach to early termination fees.

Existing and new AT&T subscribers will not be charged with a flat early termination fee for canceling a service agreement, as long as they signed a one or two year wireless contract beginning on May 25, 2008. They will be charged with a rate that will decrease by "$5 during each month, every month, for the term of the contract."

However, the customers who have signed wireless contracts with AT&T before May 25 will still be charged with a single, flat ETF of $175. Well, I guess these customers will have to finish their contract. These pro rate policy is certainly more customer friendly then the flat rate ETF charged for terminating a wireless contract.

Customers who want no part of any wireless contracts also have new options. If you do not want to tangle with ETF's or other contract policies then you may:

- Choose to briung a compatible GSM device and purchase a SIM (subscriber identity module). You may then slip it into the back of the phone, and select a month-to-month service plan.

- Purchase a handset at full price and choose to go on a month-to-month service plan.

- Sign up for the GoPhone prepaid wireless plans offered by AT&T


The company also announced a few more customer friendly policies. For instance, AT&T now offers a 30-day return policy. This is a no-questions-asked grace period for service and equipment for customers who are unsatisfied with the equipment or service they have purchased.

AT&T Customers will also benefit from street-level coverage maps. They can use this online interactive mapping tool to view AT&T wireless coverage down to a neighborhood street level. This tool can even estimate the likelihood of coverage inside a building or a vehicle and outdoors to help subscribers.

These are just some of the customer friendly policies that have been launched by AT&T. I'm sure that others will follow. I have witnessed a lot of wireless contract complaints so I hope these changes will appease dissatisfied customers. These changes points towards a positive future for relations between wireless carriers and customers. I expect the other carriers to offer similar policies to make their own subscribers happy.

Thursday, March 27, 2008

Suit Attacks Class Action Ban on AT&T's Wireless Contract

Recently, a class action suit against AT&T was filed in the federal court in Washington state. This complaint wants to invalidate the class-action ban AT&T Mobility’s wireless contracts.

Mobile phone service providers usually place
class-action bans or waivers in their wireless contracts as a form of protection against legal action. However, these policies have been criticized by consumer rights groups and by subscribers. These policies have also not prevented angry and dissatisfied customers from filing suits and legal complaints against mobile phone carriers.

Harvey Rosenfield, a lawyer with the non-profit Foundation for Taxpayer and Consumer Rights made a statement regarding the significance of this complaint. He explains that, “At stake here is the right of AT&T customers to get a fair hearing and obtain justice. If the court rules that AT&T and Cingular's customers cannot join together to sue these companies, then the companies will never be held accountable.”

According to the plaintiffs, that
Cingular Wireless promised regulators and the public that customers would continue to enjoy the same quality service when it merged with AT&T Wireless. Problems began to surface when Cingular allegedly degraded the quality of the AT&T network. It was alleged that this move was designed to force AT&T customers into moving to Cingular's network, paying an $18 upgrade fee, buying new phones and signing up for new two-year plans. To make matters worse, early termination fees of $150 or more were charged to dissatisfied consumers who wanted to move to a different Mobile phone service provider.

In response to this complaint, AT&T released statements regarding the way the handle consumer complaints and grievances. The company stated,

“We continue to believe that a consumer is better off pursuing a claim under our arbitration clause, rather than pursuing a class action. Arbitration is typically a fast, cost-effective, and pro-consumer way to address disputes, and AT&T's arbitration agreement is among the most consumer-friendly in the nation. “In fact a year and a half ago we changed our arbitration clause to make it even more consumer friendly. Our current arbitration clause calls for the company -- if it does not settle a consumer complaint and loses arbitration -- to pay the greater amount of either the arbitration or the state's statutory definition of a small claim (commonly $5,000). Also, if the consumer has used a lawyer in winning an arbitration case, the company would pay two times the lawyers fees. Finally, we pay the entire cost of the arbitration.”
This is certainly interesting. AT&T responded to the complaint when carriers facing class action suits decline any comment. I hope that this dispute will be resolved and end in a compromise that will be fair for both parties.

Wednesday, January 23, 2008

Roaming Policies In Wireless Contracts part 1

Roaming is an important aspect of using a mobile phone. Since roaming can add more charges to your monthly bill, it would be a good idea to know what your wireless contract states about it. But for the benefit of those who are unfamiliar about this term or for those who never cared before, let me give a brief explanation.

In the wireless telecommunications industry, roaming is a general term that to refers to the extending of connectivity service in a location that is different from the home location where the service was registered. This means that you are "roaming" if you use your mobile phone on a network that is outside the home service area of your carrier. More importantly, you might be charged for "roaming".

Let us look at the roaming policies of different mobile phone networks so that you will have an idea of the charges that you might incur. These policies are often stated on their wireless contracts or terms and conditions so let us tackle them individually.

Let's being with Alltel Wireless' roaming policy as that on their wireless contract. The Charges for Services and Equipment section of Alltel's Terms and Conditions states that,
"You may incur additional charges for roaming or long distance calls. Rates and charges while roaming outside of your local Alltel service area may be different from your Alltel service area rates."
This statement clearly express that an Alltel customer may suffer from additional charges if he or she makes calls outside Alltel's home service area. They also make it clear that the charges incurred while roaming may not be the same as the rates in their service area.

However, there is something very important that you need to remember if you are an Alltel customer. You should never abuse roaming because Alltel may limit, interrupt, terminate or refuse to provide service if "the majority of your Service is used roaming on a network not owned or operated by Alltel."

Let's proceed with AT&T's policy on roaming. The Roaming section of the terms and Conditions of this network states that
Roaming charges for wireless data or voice service may be charged with some plans when outside AT&T's wireless network. Display on your device will not indicate whether you will incur roaming charges. Services originated or received while outside your plan's included coverage area are subject to roaming charges. Use of Services when roaming is dependent upon roaming carrier's support of applicable network technology and functionality. Check with roaming carriers individually for support and coverage details. Billing for domestic and international roaming usage may be delayed up to three billing cycles due to reporting between carriers. If your usage of the Services on other carriers' wireless networks ("offnet usage") during any two consecutive months exceeds your offnet usage allowance, AT&T may at its option terminate your wireless service or access to data Services, deny your continued use of other carriers' coverage, or change your plan to one imposing usage charges for offnet usage. Your offnet usage allowance is equal to the lesser of 6 megabytes or 20% of the kilobytes included with your plan and for messaging plans the lesser of 3000 messages or 50% of the messages included with your plan. AT&T will provide notice that it intends to take any of the above actions and you may terminate your agreement. You may be required to (1) use a device programmed with AT&T's preferred roaming database; and (2) have a mailing address and live in the United States, Puerto Rico or the U.S. Virgin Islands.
Well, that was quite a handful. Customers that have signed up for some AT&T wireless plans may be charged if they use their phone beyond the scope of AT&T's network. A mobile phone will not be able to inform a customer that he is "roaming" while making a call. You will also suffer penalties including the termination of your services if your offnet usage exceeds your roaming usage allowance during any two consecutive months. AT&T subscribers should read their contracts carefully.

Let us now check out Sprint Nextel's take on roaming. Their roaming policy as found on their Terms and Condition states that,
"Roaming" typically refers to coverage on another carrier's network that we make available to you based on our agreements with other carriers. These agreements may change from time to time and roaming coverage is subject to change. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up. You can pick up roaming coverage both within and outside our network coverage areas. Your Device will generally indicate when you're roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (including data Services, voicemail, call waiting, etc.)
Sprint explains that roaming coverage is dependent on the agreements they have with other wireless networks. They also emphasize that these agreements may undergo change at anytime. A Sprint mobile phone will also indicate if the owner is outside their home coverage area. They may charge separately for roaming calls and limits the minutes that may be spent roaming. However, Sprint does not indicate any penalty for excessive roaming calls unlike AT&T and Alltel.

Those are the roaming policies of a few mobile phone networks as stated on their wireless contracts. I will blog about the roaming policies of other networks on the second part of this series. I hope the info on this post will prove useful to you.