Monday, January 24, 2011

Android Update Delay Causes Class Action Suit Against Samsung and T-Mobile

It's has been some time since we featured class action suits in this blog. The last one was on November of last year. But here's a new one filed against the 4th largest US carrier. This new class action suit filed against T-Mobile also involves Samsung and one of the manufacturer's most popular handsets.

If you own a smartphone, then you probably know that software update releases can take a long time. Now, were not talking about fix updates but new versions of operating systems. The Samsung Galaxy S has been notorious for delays in software updates. In this case it's T-Mobile's versin of the Galaxy S, the Samsung Vibrant.

It appears that one user has finally had enough and has filed a filed a class action lawsuit against T-Mobile and Samsung. This complainant claims that both companies have violated the law concerning Unfair and Deceptive Consumer Business Practices. The suit argues that these telecom companies have the deceived users regard ing the hardware, and software reliability of the Samsung Vibrant.

So do you think that this class action suit is valid?

I think that it shows that smartphone users are concerned with OS update delays. After all, no one wants to be stuck with a device with outdated and defective software.

Tune in to this blog for more issues on mobile phone contracts and related topics.

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